TERMS AND CONDITIONS

Read these terms and conditions carefully before using this website or marking an online reservation. your use of the website and online reservation system confirms that you have accepted these terms and conditions. If you do not agree to any part these terms and conditiions you may not use this website.

Scope of Service

Divebooker.com acts solely as an intermediary between you and the Diving Host and through the Online Reservation System enables you to make a Reservation directly with the Diving Host, and:

  • 1. Reservation created through the Online Reservations System will constitute a direct contract between you and the Diving Host in accordance with the terms and conditions set out in the Reservation, including but not limited to fees, costs, charges and taxes, and any cancellation or no-show charges (the “Diving Host Terms”). You are solely responsible for reading and understanding the Diving Host Terms prior to making a Reservation.
  • 2. Divebooker.com does not charge you for the use of Website or Online Reservation System.
  • 3. Information displayed on the Website is based on information provided to Divebooker.com by the Diving Host (the “Diving Host Information”). The Diving Host represents that Diving Host Information is accurate, up to date, and not in any way misleading. Divebooker.com does not guarantee that the information is reliable, accurate, complete, or free from errors.
  • 4. Divebooker.com does not endorse any of the Diving Hosts and we make no representations with respect to the affordability, quality, safety, or suitability of the Diving Hosts, or their ability to deliver the Diving Services.
  • 5. The order in which information is displayed on the Website does not constitute an endorsement of any Diving Host. Divebooker.com will use an automatic ranking process, which will be based on objective and fair criteria.
  • 6. Divebooker.com will ask customers to comment on all aspects of the Diving Services, and may post such reviews on the Website.

Privacy

Divebooker.com is committed to protecting and safeguarding your personal information. Divebooker.com will only collect, use, and disclose personal information in accordance with the Privacy Policy. By using the Website and Online Reservation System you confirm that you have read the terms of Divebooker.com’s Privacy Policy, and you agree and confirm that the terms of the Privacy Policy are reasonable.

Prices

Diving Hosts ensure that Diving Services displayed on Divebooker.com’s Website are offered at the lowest price available through any booking or reservation method with respect to the applicable dates, booking terms and inclusions in the Diving Services at the time of booking. Unless otherwise indicated in the Diving Host Terms, all rates and prices listed through the Online Reservations System include the entire cost for all services and charges related to the Diving Services, including but not limited to all surcharges and levies.

Availability

Diving Services displayed on Divebooker.com’s Website containing a ‘Book Now’ button are available for booking subject to immediate confirmation upon completing the booking through the Online Reservations System, and:

  • For Diving Services quantified in days, Diving Host agrees to provide such services in strict accordance with the dates specified in the booking.
  • For Diving Services expressed in units other than days, the Diving Host reserves the right to confirm availability on specific dates within the date range upon receiving the booking request. In the event that the Diving Host has limited availability during the date range specified in the booking, the Diving Host agrees to notify you immediately about the availability on specific dates within the date range so that you may plan accordingly or make alternative arrangements.

Payment

In the case of booking daily diving with a Dive Centre, all fees, costs, charges, and taxes with respect to Diving Services are payable directly to the Diving Host in the currency indicated in the booking confirmation. The exchange rate on Divebooker.com Website is for informative purposes only; the applicable exchange rate is determined on the date of payment and may be different from the exchange rate at the time of booking. In accordance with the Diving Host Terms, Diving Host may charge deposit fee or request credit card verification in order to confirm the Reservation. In such case, Divebooker.com will collect the credit card information and transmit it to the Diving Host through a secure channel. In doing so, Divebooker.com will act as an intermediary and will not store the credit card information on its servers.

In the case of booking a diving safari with a Liveaboard at www.divebooker.com/liveaboards, all the fees, costs, charges, and taxes paid in advance according to the booking confirmation with respect to Diving Services are collected by Divebooker.com on behalf of the Liveaboard in the currency indicated in the booking confirmation.

Responsibility

By booking Diving Services through the Online Reservation System, you agree that you reviewed the standards and requirements of the Diving Host, including but not limited to minimum certification requirements, diving insurance requirements, personal information that the Diving Host requires you to provide, and forms that the Diving Host requires you to sign, such as Medical Statement, Liability Release or Assumption of Risk Agreement forms. You are responsible for understanding and complying with the requirements and we encourage you to enquire the Diving Host about requirements prior to making a reservation. Failure to comply with the requirements may result in your inability to use the Diving Services, and late cancellation fee may apply.

Communication

The Online Reservation System provides a communication channel through which you may contact the Diving Host directly to request additional information, or to confirm reservation details, such as the meeting time and location in the event that the Dive Centre provides transportation services upon your arrival. Divebooker.com is not responsible for verifying the accuracy of information provided by the Diving Host. To answer questions and to facilitate the communication with the Diving Host, Divebooker.com is responsible for administering a customer support team, which may be contacted through an online chat or at support@divebooker.com.